WARRANTY

BATHROOM

15 years bathroom warranty

KITCHEN

6 year kitchen warranty

LAUNDRY

6 year laundry warranty

PLUMBING

7 Year Plumbing Warranty

TILING

15 year tiling warranty

WATERPROOFING

15 year waterproofing warranty

Quality work. Guaranteed peace of mind.

At Sealed Trading, we take pride in the quality and reliability of our work. That’s why all of our services are backed by a workmanship warranty, tailored to each specific project and scope of work.

Whether it’s a renovation, repair, or installation, our warranty covers you against defects in workmanship for a set period — giving you added confidence and long-term peace of mind.

Warranty durations may vary depending on the type of service provided. Full warranty details are outlined in your project agreement.

15 years bathroom warranty

BATHROOM WARRANTY

1. Warranty Coverage

Sealed Trading provides a 15-year warranty from the date of practical completion for all bathroom renovation works carried out by our team. This warranty covers:

  • Structural workmanship including framing, waterproofing, and tiling.

  • Installation of fixtures and fittings such as vanities, toilets, showers, and bathtubs.

  • General plumbing and electrical works related to the bathroom renovation (as per original scope).

2. What’s Included

This warranty ensures that all covered elements will remain:

  • Free from defects in workmanship

  • Compliant with Australian building standards

  • Safe and fit for their intended use

3. What’s Not Covered

This warranty does not cover:

  • Damage caused by misuse, neglect, or improper maintenance

  • Natural wear and tear or cosmetic issues (e.g., fading, minor cracks)

  • Damage caused by third-party trades, DIY repairs, or alterations

  • Leaks or failures due to blocked drains, external plumbing faults, or external structural issues

  • Products or appliances installed by the client or supplied by third parties

4. Warranty Claims Process

To lodge a warranty claim:

1. Email info@sealedtrading.com.au with your full name, address, invoice number, and description of the issue.

2. Attach any relevant photos or videos.

3. We will respond within 5 business days and arrange a site inspection if necessary.

If the fault is covered under this warranty, Sealed Trading will carry out the necessary repair or replacement work at no charge.

5. Transferability

This warranty is not transferable and is valid only for the original owner and at the original address where the work was carried out.

6. Contact Us

Sealed Trading Pty Ltd

ABN: 45 638 151 130
Phone: 0411 432 772
Email: info@sealedtrading.com.au
Website: www.sealedtrading.com.au

6 year kitchen warranty

KITCHEN WARRANTY

Warranty Coverage

This warranty applies to the following components of your kitchen renovation:

1. Structural Work & Installation

  • Cabinetry and benchtop installation

  • Wall-mounted fittings and supports

  • Built-in features structurally integrated into the kitchen

2. Waterproofing

  • Where waterproofing has been applied (e.g. under-sink or adjoining wet areas)

3. Plumbing & Electrical

  • Work completed by licensed tradespeople engaged by Sealed Trading as part of the renovation project

4. Workmanship Defects

  • Issues caused by poor workmanship that result in failure or unsafe conditions

5. Warranty Periods

  • 6 years for structural and waterproofing defects

  • 2 years for non-structural or cosmetic defects (e.g. door alignment, finishes, seals)

The warranty period begins from the date of practical completion of the renovation.

6. Exclusions

This warranty does not cover:

  • General wear and tear from everyday use

  • Damage due to improper use, lack of maintenance, or accidents

  • Appliances and fixtures (covered by their manufacturer’s warranties)

  • Natural stone or timber surfaces that age or weather naturally

  • Damage caused by unauthorised repairs, alterations, or third-party work

  • Issues related to materials, products, or appliances supplied by the client

7. Making a Warranty Claim

To lodge a claim:

  1. Submit your request in writing to Sealed Trading within the warranty period.

  2. Include proof of purchase and clear details of the issue.

  3. Allow Sealed Trading access to inspect and, if applicable, carry out repairs.

We are committed to resolving valid warranty issues promptly and professionally.

Sealed Trading Pty Ltd

ABN: 45 638 151 130
Phone: 0411 432 772
Email: info@sealedtrading.com.au
Website: www.sealedtrading.com.au

6 year laundry warranty

LAUNDRY WARRANTY

At Sealed Trading, we stand behind the quality of our workmanship. All our laundry renovation projects come with a 6-year limited warranty, in accordance with Victorian building standards

1. Warranty Coverage

This warranty covers:

  • Structural defects resulting from workmanship carried out by Sealed Trading.

  • Installation of cabinetry, benchtops, tiling, and fittings where faulty workmanship causes failure or major defects.

  • Waterproofing of wet areas, in line with relevant Australian Standards.

  • Plumbing and electrical work carried out as part of the renovation (by licensed subcontractors engaged by Sealed Trading).

    2. Warranty Period

    • 6 years for structural and waterproofing defects.

    • 2 years for non-structural defects (e.g. finishes, seals, doors, and drawers).

    The warranty period begins on the date of practical completion of the renovation project.

    3. Exclusions

    This warranty does not cover:

    • Damage caused by misuse, neglect, accidents, or lack of proper maintenance.

    • Wear and tear from normal use.

    • Issues arising from materials or products supplied by the client.

    • Appliances, tapware, and accessories – these are covered by the manufacturer’s own warranties.

    • Alterations, repairs, or modifications not performed or authorised by Sealed Trading.

    4. Making a Warranty Claim

    To make a claim, the customer must:

    • Submit the claim in writing to Sealed Trading within the warranty period.

    • Provide proof of purchase and details of the issue.

    • Allow Sealed Trading reasonable access to inspect and rectify the issue.

    We are committed to addressing valid claims in a timely and professional manner.

     

    10. Making a Warranty Claim

    To make a claim, the customer must:

    • Submit the claim in writing to Sealed Trading within the warranty period.

    • Provide proof of purchase and details of the issue.

    • Allow Sealed Trading reasonable access to inspect and rectify the issue.

    We are committed to addressing valid claims in a timely and professional manner.

    Sealed Trading Pty Ltd

    ABN: 45 638 151 130
    Phone: 0411 432 772
    Email: info@sealedtrading.com.au
    Website: www.sealedtrading.com.au

    7 year plumbing warranty

    PLUMBING WARRANTY

    At Sealed Trading, we are committed to delivering high-quality plumbing services that meet all regulatory and safety standards. Our 7-year warranty reflects that commitment and provides our clients with confidence in the reliability of our workmanship.

    1. Warranty Period

    This warranty is valid for seven (7) years from the date of practical completion of the plumbing works.

    2. What’s Covered

    This warranty covers defects arising from:

    • Plumbing installation works carried out by Sealed Trading

    • Repairs and renovations to water, gas, and drainage systems

    • Installation of pipes, fixtures, taps, toilets, showers, sinks, and water appliances

    • Compliance with relevant plumbing codes and regulations in Victoria

    All plumbing works are carried out by licensed professionals in accordance with the Victorian Building Authority (VBA) and Plumbing Regulations 2018.

    3. What’s Not Covered

    This warranty does not cover:

    • Damage caused by misuse, neglect, accidents, or improper maintenance

    • Wear and tear from normal usage

    • Issues resulting from third-party works, DIY modifications, or unauthorised repairs

    • Blockages caused by foreign objects or grease build-up

    • Problems due to external water pressure, stormwater flooding, or natural disasters

    • Fixtures or appliances supplied or installed by others

    4. Warranty Claims Process

    To lodge a warranty claim:

    1. Email info@sealedtrading.com.au with your full name, address, invoice number, and description of the issue.

    2. Attach any relevant photos or videos.

    3. We will respond within 5 business days and arrange a site inspection if necessary.

    If the fault is covered under this warranty, Sealed Trading will carry out the necessary repair or replacement work at no charge.

    5. Limitations & Conditions

    • This warranty is only valid for works completed by Sealed Trading and applies to the original site and owner.

    • It is not transferable to subsequent owners.

    • The warranty is void if alterations are made without prior approval from Sealed Trading.

    6. Your Rights Under Victorian Law

    This warranty is in addition to your rights under the Domestic Building Contracts Act 1995 (VIC) and the consumer guarantees regulated by the Victorian Building Authority (VBA). These laws ensure that all plumbing work must:

    • Be completed with due care and skill

    • Be fit for purpose

    • Comply with all relevant building and plumbing codes

     

    7. Contact Us

    Sealed Trading Pty Ltd

    ABN: 45 638 151 130
    Phone: 0411 432 772
    Email: info@sealedtrading.com.au
    Website: www.sealedtrading.com.au

    15 year tiling warranty

    TILING WARRANTY

    1. Warranty Coverage

    Sealed Trading offers a 15-year warranty on the quality and durability of our tiling services, provided the following terms and conditions are met. This warranty covers defects in workmanship, materials, and installation.

      2. Warranty Peroid

      This warranty is valid for 15 years from the date of the completion of the tiling installation, as stated on the original invoice.

        3. Scope of Warranty

        This warranty covers the following:

        • Defective Materials: If any material used in the tiling installation is found to be defective during the warranty period, Sealed Trading will replace the defective material at no charge.

        • Workmanship: If the installation or workmanship is found to be faulty, Sealed Trading will repair the issue at no cost to the customer.

          4. Exclusions

          This warranty does not cover:

          • Damage caused by accidents, misuse, abuse, or improper maintenance by the customer or third parties.

          • Damage caused by exposure to extreme weather conditions, including flooding, earthquakes, or natural disasters.

          • Wear and tear, fading, or deterioration due to normal use.

          • Any tiling that has been modified or altered by a third party after installation.

          • Issues arising from subfloor or wall structure conditions that were not addressed or inspected before the tiling installation.

          5. Warranty Claim Process

          To make a claim under this warranty:

          1. Contact Sealed Trading in writing via email or phone, providing details of the issue.

          2. Include a copy of the original invoice, installation date, and a description or photos of the defect.

          3. Sealed Trading may inspect the affected area to assess the issue.

          4. If the claim is deemed valid, Sealed Trading will arrange for the repair or replacement of the defective tile or work at no additional cost.

          6. Limitations of Liability

          Sealed Trading’s liability under this warranty is limited to the repair or replacement of defective tiles or materials and does not cover any indirect or consequential damages, including loss of use or property damage.

          7. Transferability

          This warranty is transferable to new owners of the property where the tiling work was performed, provided that the new owner provides proof of purchase and a completed warranty transfer form within 30 days of the property transfer.

          8. Customer Responsibility

          To maintain the validity of this warranty:

          • Follow the proper care and maintenance instructions provided by Sealed Trading.

          • Ensure that the tiled surface is not subjected to heavy impacts, harsh chemicals, or improper use that may damage the tiles.

          • Address any issues related to the subfloor or underlying structure promptly.

          9. Severability

          If any part of these terms and conditions is found to be invalid or unenforceable, the remainder of the terms and conditions will remain in full force and effect.

          10. Contact Us

          Sealed Trading Pty Ltd

          ABN: 45 638 151 130
          Phone: 0411 432 772
          Email: info@sealedtrading.com.au
          Website: www.sealedtrading.com.au

          15 year waterproofing warranty

          WATERPROOFING WARRANTY

          Sealed Trading is committed to delivering high-quality waterproofing solutions. This 15-Year Waterproofing Warranty provides assurance that our waterproofing systems will perform as intended under the conditions outlined below.

          1. Warranty Coverage

          This warranty covers:

          • Waterproofing failure due to defective workmanship or installation by Sealed Trading.

          • Failure of waterproofing membranes or systems due to defective materials supplied and installed by Sealed Trading.

          The warranty is valid for a period of 15 years from the completion date of the waterproofing project.

          2. What’s Included

          • Repair or rectification of waterproofing failure caused by faulty workmanship or defective materials.

          • Replacement of affected waterproofing membranes (if supplied and installed by Sealed Trading).

          3. Warranty Exclusions

          This warranty does not cover:

          • Waterproofing works not performed by Sealed Trading.

          • Damage caused by building movement, structural issues, ground subsidence, or cracking in walls, floors, or substructures.

          • Any subsequent tiling, rendering, flooring, or coatings applied by others that compromise the waterproofing.

          • Improper maintenance, negligence, or damage caused by third-party trades.

          • Water leaks caused by plumbing faults, flooding, or natural disasters.

          • Damage from chemical exposure, impact, or misuse.

          • Alterations or repairs made by anyone other than Sealed Trading without prior written consent.

          4. Customer Responsibilities

          To maintain the warranty, the customer must:

          • Ensure waterproofed areas are not disturbed, punctured, or modified after installation.

          • Notify Sealed Trading immediately upon discovery of any waterproofing issues.

          • Allow access for assessment and repair work.

          • Provide original proof of work (invoice or work order) when making a claim.

          5. Making a Warranty Claim

          All claims must be submitted in writing. Please include:

          • A description of the issue

          • Photos (if available)

          • A copy of the original invoice

          • The property address

          Sealed Trading will assess the claim within a reasonable timeframe and determine the appropriate course of action, which may include on-site inspection and testing.

          6. Limitations of Liability

          Sealed Trading’s liability is strictly limited to the cost of waterproofing repair or replacement. We are not responsible for:

          • Consequential losses

          • Damage to building contents or finishes

          • Third-party costs or losses due to waterproofing failure

          7. Transfer of Warranty

          This warranty is transferable to a new property owner once only within the 15-year period, provided that Sealed Trading is notified in writing within 30 days of the property transfer and proof of the original works is supplied.

          8. Contact Us

          Sealed Trading Pty Ltd

          ABN: 45 638 151 130
          Phone: 0411 432 772
          Email: info@sealedtrading.com.au
          Website: www.sealedtrading.com.au